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DHS CIS seeking Branch Chief, Service Center Operations Directorate

“This position is located in the Service Center Operations Directorate. As a Supervisory Project Manager (Branch Chief), you will engage with major organizational components to coordinate the unit’s engagement in an information technology modernization and transformation program.”


  • Direct multiple projects to ensure that the priorities of organization are executed in a timely manner.
  • Plan the work to be accomplished by subordinate staff, set and adjust priorities, prepare schedules for completion of the work.
  • Serve as project manager responsible for the evaluation, effectiveness, and efficiency of operations; Consideration factors are cost effectiveness, attainment of program goals, objectives, and compliance with legal and regulatory guidelines.
  • Monitor the progress of multiple projects and project team members, facilitate team communication, coordination, and document clearance.
  • Maintain project schedules, identify and solve problems that are likely to cause delays, and communicate potential delays to leadership.
  • Manage business requirement documents (i.e., IT systems requirements) and oversee project dockets and administrative records.
  • Improve the ongoing implementation of assigned projects, while ensuring efficiency and cost effectiveness in coordinating projects.

Read the full job description here.


This topic has 0 replies, 1 voice, and was last updated 2 months, 3 weeks ago by Anthony McCarthy.

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