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DHS USCIS RFI: Zero Trust Strategic Advisory Services, Research Library, Training and Certification Services

Notice ID: 70CTD023RFI0001JD


Immigration and Customs Enforcement (ICE) is the Department of Homeland Security (DHS) component responsible for enforcing immigration laws to preserve national security and public safety. Within ICE, the Office of the Chief Information Officer (OCIO) is responsible for providing mission-critical Information Technology (IT) services and products that enable ICE and DHS to meet their respective missions. DHS ICE OCIO has a need for Cybersecurity and Zero Trust Strategic Advisory Services, Research Library, Training and Certification Services, which will allow OCIO Management to find leading technological solutions and services in the market. These services must provide OCIO leadership with access to extensive research on Zero Trust and other cybersecurity issues, as well as offer training and certification in Zero Trust for select users. These services must provide process-driven strategic planning, rather than a technology-based solution, meaning that it can apply it to ICE’s legacy systems, and is product agnostic and creates clear recommendations for requirements to guide the adoption of emerging technology. It is noted that the advisory services contemplated for the development of requirements and strategies could give rise to an organizational conflict of interest (OCI) for future contracts supporting implementation of those strategies. ICE contemplates imposing limitations on future contracting that would preclude the vendor performing these advisory services from competing for and performing the resulting implementation support.

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