“’The technology is the easy part,’ federal CIO, Clare Martorana, told FCW in an interview. ‘I have not found a single thing in my now six-plus years in government that was actually a confounding technical
Tag Archive for: Customer Experience (CX)
“Getting information from a federal website or agency without difficulty is still not a reality for many Americans. Better customer experience is a major priority of the President’s Management Agenda, which calls for ‘simple, seamless,
“The government is working with industry to improve how it measures product and service delivery in the wake of the Customer Service Executive Order, according to the federal chief information officer. Speaking at the Adobe
NOAA awards $61M Consulting, Technical, and Engineering Support Services BPA June 28, 2022
The Department of Commerce's National Oceanic and Atmospheric Administration has awarded a $61M sing...
Press Release: TSA Trials Pangiam’s AI-Driven Solution to Improve Airport Threat Detection June 17, 2022
The Transportation Security Administration (TSA) has selected transport security technologists Pangi...
DHS US Secret Service awards TAK Support Services task June 15, 2022
8(a) SDVOSB Nelson Enterprise Technology Services has been awarded a $3-year, $2M task by the Depar...
DHS USCG awards $8M ESD Configuration Support Services task June 14, 2022
8(a) small business Cherokee Nation Strategic Programs has been awarded a 5-year, $8M task by the De...
NSF awards Electronic Records Management Support Services contract June 13, 2022
8(a) Zen Strategics has been awarded a 4-year, $4.5M contract by the National Science Foundation to ...
DOL OCIO awards $6M OUIM Digital Support Services contract June 13, 2022
Nava PBC has been awarded a 2-year, $6M contract by the Department of Labor’s Office of the Ch...
Treasury IRS OCIO awards 3PAO Workplace.gov Community Cloud (WC2) contract June 8, 2022
SDVOSB Excentium has been awarded a 5-year, $2M contract by the Office of the Chief Information Offi...
PBGC awards IT Support Services contract June 8, 2022
8(a) EDWOSB SDVOSB LightFeather has been awarded a 4-year, $1M contract by the Pension Benefit Guara...
CNCS awards FSA and FISMA Evaluation Services contract May 27, 2022
8(a) small business RMA Associates beat out one other bidder to win a 5-year, $3M contract from the ...
Press Release: XOR Security Awarded $31.4 Million Task Order to Provide Cyber Operations System Support for the United States Patent and Trademark Office May 25, 2022
“XOR Security LLC (XOR) recently announced that it won a $31.4 million single-award task order to ...